Saint Joseph’s University
How To Market To Postmodern Shoppers, Post-Coronavirus: Consumer Behavior in The New Normal
Michael “wrote the book” on understanding consumers. Literally. Hundreds of thousands of business students have learned about Marketing from his 30+ books including Consumer Behavior: Buying, Having and Being–the most widely used book on the subject in the world.
Much in demand as a keynote speaker, Michael often is asked to provide briefings to global executive teams who want significant increases in their bottom line and who understand that’s accomplished by a deeper connection with their customers.
Michael’s mantra: We don’t buy products because of what they do. We buy them because of what they mean. He advises global clients in leading industries such as apparel and footwear (Calvin Klein, Levi Strauss, Under Armour, Timberland), financial services and e-commerce (eBay, Progressive, McKinsey), CPG (Procter & Gamble, Campbell’s), retailing (H&M), sports (CrossFit, Philadelphia Eagles), manufacturing (DuPont, PP&G) and transportation (BMW, United Airlines) on marketing strategies to make them more consumer-centric. Michael is a regular contributor at Forbes.com, where he writes about retailing, consumer behavior, and branding. He hosts a weekly radio show called We Are What We Buy that is heard in 140 countries. His latest book is Marketers, Tear Down These Walls: Liberating the Postmodern Consumer.
As a Professor of Marketing (in the Haub School of Business at Saint Joseph’s University in Philadelphia) and an industry consultant, Michael combines cutting-edge academic theory with actionable real-world strategies. He helps managers get inside the heads of their customers so they can anticipate and satisfy their deepest and most pressing needs –today and tomorrow. An executive at Subaru said it best: “The man is a scholar who is current and street-wise.”